Returns & Exchanges

At PRIVATE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and original-condition items. Our commitment is to ensure your wardrobe reflects your standard of quality and style without compromise.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.